All orders are shipped in 10 business days or less from the date of your order. Our standard shipping is FREE!Our Standard Free Shipping Policy is for UPS Ground shipments only. Shipments to Hawaii or Alaska must go UPS 2nd Day Air. An additional charge will be added to these orders for 2nd Day Air charges.Different types of awnings may be made in different manufacturing facilities. To insure the fastest delivery possible, each different type of product is manufactured and shipped to you separately as soon as it is completed.Most products are shipped via UPS. Large items that exceed UPS limitations are shipped via freight carrier. Freight carrier is usually to your front door. If you require an unusual delivery, such as carrying products upstairs, there may be a surcharge charged to you by the freight carrier. Standard shipping is considered to be a direct point serviced by the carrier. Any additional cost to have freight reach its final destination will become the responsiblity of the customer.Inspect all shipments and note any damage to carrier(freight company or UPS)and PYC Awnings immediately. Open all packages upon receipt to determine that all materials are included. Any missing items need to be reported ASAP. A replacement cost to the customer will be charged on missing items reported after 30 days of shipment.All of our products are custom made to your specifications and are charged to your credit card prior to beginning the fabrication process. This is a standard procedure for any product that is custom made or special ordered. A copy of the paid invoice will be included with the shipment.
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